Right. I wonder if some media attention would make any difference? Lack of response from BCNA is rude and dismissive and is starting to make me a bit combative.
If @Christine_BCNA-CEO feel that she has already answered the issue, she may have underestimated the people this organisation is supposed to be supporting. We are a little more resilient and persistent than we were before our lives got turned upside down, and we have nothing to lose by vigorously advocating on our own behalf.
To this point everyone has been polite and the conversation has been peppered with suggestions about how BCNA can gracefully address this issue. Grace under pressure is another lesson that has been forced on us, it is not unreasonable to expect any organisation we are supporting to display similar qualities.