Welcome to the BCNA Online Network

13

Comments

  • Twilightgirl
    Twilightgirl Member Posts: 54
    edited March 2016

    No it finally worked for me so thanks 

  • donnafischer
    donnafischer Dragonfly Posts: 144
    edited March 2016

    Cosette I need help!!! LOL  My username to log in here is all lower case but when I try to log in from my mobile it wont let me make the first letter lower case. It defaults to a capital. So i cant log in, it wont let me. How do I change my user name so I can log in via mobile as thats what I'll have with me in hospital.

     

    Thank you :)

  • Cosette
    Cosette Member Posts: 612 ✭
    edited March 2016

    Hi Donna. Ann-Marie tells me you two caught up and this has been resolved. Let us know if you have any more trouble.

  • mona63
    mona63 Member Posts: 237
    edited March 2016

    At over two years since diagnosis I'm probably an oldie and just a few comments 

    a few times in the middle of a long post I've lost my page and my computer says there was a problem so reloaded I thought this was my computer but. Seems to only happen on this website

    im ambivalent about the whole featured business but it seems to be more about staff and less about 'the community'  on that note I'd like less commentary about people's posts unless someone is talking about a particular issue and  wanting advice. 

    I do miss getting email alert that someone else posted on a topic I was involved with

  • InkPetal
    InkPetal Member Posts: 499 ✭
    edited March 2016

    I have a suggestion too, in the same vein as improving the end user experience.

    Checking updates currently involves a process that feels like a chore. We get a message for every response, have to click through to the message and then click through from that message to eventually get to the blog post where we see all the posts we've received notifications for and have to scan for and delete in our inboxes.

    When my connection gets slow I just don't use the side because it's so frustrating.

    I'd like to see the inbox organised in to nested responses, and personal alerts.

    I couldn't express the ideas properly in writing so I made a mock-up which I hope makes sense.

    Would anyone else like to see this?

     

  • Ann-Marie
    Ann-Marie Member Posts: 1,113 ✭
    edited March 2016

    Rebecca, I was only saying to Cosette last week that you need to come and work with us :)

    Thanks for this. I totally understand where you are coming from and this shows very clearly what you would like to see (you got skills girl).

    I will pass this onto our website manager. 

    Thanks again for your feedback.

    ~Ann-Marie 

     

  • InkPetal
    InkPetal Member Posts: 499 ✭
    edited March 2016

    Haha! If I had the skills to achieve it I'd offer them up. Unfortunately I'm only good with pictures. ...and even then they could use spellchecking *oh nooo*.

  • ALB2015
    ALB2015 Member Posts: 6 ✭
    edited April 2016

    Hi - I've been using the site for 7 months & still find it very hard & confusing to use or find anything other than most recent posts. I'm not sure how to search - when I put a word like 'radiation' in the search bar at top of site it only pulls up info from the bcna site not the web blogs although it leads to a further link where you can search a word and a category - eg blog post - but using this it says there are no posts with that word which is obviously wrong. An explanation of how to find all posts on a topic would be very helpful & maybe an explaination on the blog itself.

  • Cosette
    Cosette Member Posts: 612 ✭
    edited April 2016

    Hi ALB2015. I'm sorry you're having a hard time navigating the site. I'll try to shed some light on how to find the information you're looking for.

    There are two search features and they pull results from different places.

    The search bar at the upper right pulls info from the website, but not the online network.

    The search bar at the top of the posts in the online network returns results from the online network.

    You can also browse the topic index.

    Tags, which appear at the bottom of posts, can also be clicked on and it will show all the posts that have that tag.

    Blogs are a bit confusing here because they're not blogs in the true sense of the word; they're really just posts that are not made to groups. Depending on your privacy settings, they may appear in the public feed or may be visible only to you or you and your friends. Collectively, they also appear in your profile.

    I hope that helps :-)

  • Chris
    Chris Member Posts: 813 ✭
    edited April 2016

    Hi All,

    I have to agree with Tonya about this site. I haven't been on for ages either till today. I found the support form the girls was amazing when I was first diagnosed ore 5 years ago, and I would always be on checking things out. It has great potential to be a wonderful tool, but it isn't very user friendly yet. I have made some wonderful friends online and in the early days the information gained from those who had already been through breast cancer was so helpful and supportive. I do not understand why the old system was 'updated', as it was so easy to use and so easy to follow stories, and never seemed slow to open or would it freeze. I will continue to occasionally come on for look, but like a lot of the previous comments, I find it all a bit too frustrating to be bothered anymore, which is a shame, as I think we al have lots to offer.

    Chris 

     

     

  • Mishie
    Mishie Member Posts: 10 ✭
    edited May 2016

    I've had this happen too, numerous times, even when I'm not posting anything, just reading. It comes up with a message that says (I think) something about shockwave crashing and then I have to close the browser. I'll try to get a screen shot of it next time. Just happened a few minutes ago lol, I'm sure I won't have to wait long. It doesn't happen on other sites btw.

    As far as the issue of the featured business from the site, fund raisers and admin updates, maybe a main page for that would be helpful, then a "Forum" button for user posts? Might fix that dilemma!

  • Mishie
    Mishie Member Posts: 10 ✭
    edited May 2016

    Ok lmao it just happened when I posted that message...couldn't copy/paste the error message but typed it out, here's what it says:

    "A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in debugger, or let the script continue. Script: https://www.bcna.org.au/assests/js/vendor/jquery-2.1.1min.js:2. Buttons are Continue, Debug Script or Stop Script" Is that what happens to you Mona?

  • Cosette
    Cosette Member Posts: 612 ✭
    edited May 2016

    Thanks for that detail about the script, Mishie. That kind of information is very helpful. We can pass that on to our developers. What browser are you using?

  • Mishie
    Mishie Member Posts: 10 ✭
    edited May 2016

    Hi Cosette, I use Firefox mostly. I hope the  info helps fix things

     

  • InkPetal
    InkPetal Member Posts: 499 ✭
    edited May 2016

    I've discovered that some of the issues are browser dependent. If you're using Chrome you'll be having the most trouble, the submit button simply won't work. If you jump in to Explorer it sends changes straight through, but you will still need to re-enter your birthday in that horrible click-through calendar. So going through Chrome won't submit changes to profiles, but Explorer will. I hope that helps a few people out until they can fix this. xo

    While on the topic, just for whoever is on-task with fixing this particular element up, the very short list of issues with the profile forms that need resolving from user experience are

    1. Browser compatibility
    2. Auto-resetting calendar
    3. Menu items.*

    *I don't see it mentioned (there are a lot of posts, I may have missed it) but the drop-down menu's for Diagnosis, Family History, Marital status, and Health Care Professional are a total mess of repetition, spaces, errors, and some options - i.e. defacto, separated, widowed, don't exist.

    If you're looking for someone to volunteer the work to just fix these few things up I can put out feelers and am sure I can find someone. Let me know.

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