Issue with Online Network access and resetting passwords
Rosie_BCNA
Member Posts: 217 ✭
We are aware some online network members are having trouble logging into the network and updating their passwords. The developers are working on it and we will let you know as soon as the problem is fixed. Thanks for your patience.
2
Comments
-
I went into reset my password and then put in the same password that I have used previously used and it worked.1
-
Thanks @Newby24,
The issue has now been fixed.1 -
I am trying to join a group and it isn't working...
0 -
Hello @ClaireBif
What group are your trying to join? Please let me know and I can send you an invite to join
regards0 -
Thank you for the reply. I am trying to join the reconstruction group. I tap on join but it doesn’t go any further... strange. Thanks for your help.0
-
Hello @ClaireBif,
I've sent you an invitation so if you accept you will be in.0 -
I am so sorry Rosie_BCNA but please can you tell me where I will find the invitation? I can’t find it anywhere...0
-
@ClaireBif, I have sent you a private message.0
-
I've discovered I can't log in on my PC if I use internet explorer, the log in box doesn't come up. No problems if I use chrome.0
-
@Zoffiel thank you for letting us know. I will pass that on to the digital team. I know the developers have been doing some work on the back end of the website so that may be connected. Glad you could get in via Chrome.
0 -
0
-
Thanks @iserbrown. Happy New Year to you and thank you!1
-
I am having trouble logging in on my ipad all of a sudden ! Weird ! Laptop is ok ! any suggestions ?0
-
Hello @tigerbeth
Not sure why that is happening. Maybe try turning the ipad off and starting again, or refresh the page.
I have noted that there have been some technical issues in the online space and we are looking into this.
0
