Stranger reactions and losing one's temper!
Had a new thing happen today. I woman I'd met only once before two weeks ago, and only to say hello, asked me how I was going (Chemo 3, death warmed up). I answered 'not awesome' and she said, grin...
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Oh no @JasiB1! Sounds like they deserved it. Perhaps work out what YOU would like them to do, and then convey that to them, with a small apology for losing your temper? Sometimes people just don't know what to do and get paralysed in that. Give 'em a nudge. But really, how insensitive!