@sisiter. Well that’s just fucked!! They should take a good hard look at themselves and that bloody info desk line up. Shows they arent doing their job properly if everyone feels they need to line up to find out where the hell they are supposed to go. And obviously all the volunteers were out with other people trying to do what you were trying to do. I hope you have more luck next time. You’ll knwo you’re wsy around so well by the time you’re finished they should pay you to escort patients their appointments! Margie xx