Breast care support nurses/ McGrath breast nurses - Do they follow through?

Dear Blonde,
Your BCN put you in the system. You were very lucky.
I made contact with one I found on their website.
I had no further contact with her.
As I said before she was working at a Public Hospital, and interrupted my call several times for her other work, in Outpatients.
She didn't seem to have time for me. I wasn't impressed or helped.