Profile

PatsyN

Why can't I edit my profile? I want to update it but I get a message saying I can't do that!

SoldierCrab

Its a glitch Patsy the  developers are working on it.....@marianne_bcna

Sister

Changing photos doesn't work, either as I have discovered!

SoldierCrab

Ladies this has been a bit of a glitch for a while they are working on it behind the scenes to get it fixed. 

SoldierCrab

Sister it says you changed your photo.... ? have you successfully done that 

Sister

I tried to change it but it wouldn't upload the photo - don't know if it was too big or a glitch.  I'll have to check it again later.

kmakm

I'm not seeing the thumbnail photo in the discussion for either of you @SoldierCrab & @Sister.

Marianne_BCNA

Hi all,
I'm following up with our developers. Will keep you posted
cheers
Marianne

Marianne_BCNA

Quick question for you all - what
browser (IE, Chrome, Safari, etc) and what kind of platform (PC, Mac, iPad, etc
etc)  are you using to access the network?

Sister

Chrome and either PC or android

kmakm

I access the network on my Samsung S7 mobile phone. I think it uses Chrome.

Sister

I've had another look at the photo and it's just over 2mb so I'm guessing that could be a problem.  I'll try putting the old photo back up - it's hard to get a pic that is under 2!

Sister

I've tried to put the old photo back up but couldn't. While there is a button for Save Avatar, there is no option for Save File but it's been so long since I put the photo up the first time that I don't remember what the screen looked like.  BTW The original photo was 2.3 mb so was over, too.

Marianne_BCNA

Thanks for info - that's helpful. 
Does an error message come up?
@PatsyN, can you screenshot the message you are getting?

Sister

I don't get any error message just nothing to click on.

SoldierCrab

Sister Click on Save avatar and it will upload the new pic or your old one if you put that up


Marianne....
I  just the following to access
android- chrome
ipad safari,
PC Chrome
or edge