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Reminder - 'New Look' Online Network 15th December 2022

Mez_BCNA's avatar
Mez_BCNA
Community Manager
3 years ago

Hello Online Network members,

Just a quick reminder that tomorrow morning when you login to the Online Network you will notice an updated look and feel. Please make your way around the forum and explore. Hopefully, while you will see visual changes you will also see the familiar functions you have come to know well.

I have provided several screenshots below of the homepage where you will probably notice the most obvious changes:


1. The title banner - I have pointed this out as it has all the menus across the top that you require to navigate around the forum. If you start exploring around remember you can always click 'Home' to come back to this main page. There is now a far more superior 'search' function, so please give it a spin!


2. Categories - You now have all the categories front and centre on a carousel on the homepage. We have introduced icons and imaging for each category, making it much easier to find your areas of interest.


3. Discussions - The 'New Post'  button sits above the discussion thread for easy access to create your own discussion post. You will notice that discussions have now been separated into 'Recent Discussions', 'Trending Discussions' and 'BCNA Announcements & Information'.

 (Edit Correction 15/12/22 - This means that while 'Announcements' will still appear in recent discussions initially, they will no longer be pinned to the top and will flow down naturally as users create new discussions/posts. You no longer have to scroll through all the past BCNA announcements to get to the most recent discussion. 

You will also notice a very clear 'BCNA Helpline' call to action above the discussions, as we often read member sharing the number when supporting others that may be new to the Online Network. 'Quicklinks'; 'Popular Tags'; 'Who's Online' all remain to the right-hand side ('Groups' list has been moved to the top banner menu as an easy access drop down with all the available groups), however still also remain in the quicklinks).


4. BCNA Podcasts - You now have access to the podcast library that is linked to the website and automatically updated as new episodes become available.


There will be updates to the 'Navigating the online community' information in due course, however I hope the above provides some insight for the time being.

We appreciate your patience during this transition, I am sure as with any change comes questions and perhaps areas that will need to be refined to ensure the user experience is optimal.

If you have feedback or require support, please feel free to drop me a private message (click on my profile picture and 'message') or alternatively please call the Helpline 1800 500 258 (Mon-Fri 9:00am-5:00pm AEDT).

Thankyou.

Published 3 years ago
Version 1.0
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