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hello, I've sent an inbox message to two ladies however it's not showing in my mail folder at all - would that mean the messages have not gone through or they did but are no longer in my folder?  Thanks!

Just a test to see if I get the HTMLmessage 

This is really helpful, thanks for the information!

Hopefully I will learn to navigate this new set up. My issue is getting the numbers off my email which often is hard to access on my phone as my current one is web based access only. 
i have a few different 2 factor identification set ups due to my job 3 different ones just to start working all of them use my phone or app to receive the codes. Its all so challenging these days. Because of all the hacks that have been happening.  Most sites will be switching to this type of log in. 
sad but true state of affairs.  

sounding like gremlins are in the system? 

I'll try again, last post didn't land at all. Having tried too often  to answer a post and finding my reply (typed direct to the platform) blocked, I think I'll take a break until the network gets sorted out. I am not able to assist anyone and just getting frustrated. Good luck with it all!  

Just an update on the Triple Positive Group issue- invitations to the previously approved members have been sent inviting them to rejoin. If anyone’s in the Triple Positive Group please do check your email in box and request to rejoin! I can see the list of members has a few more on it today :-) 

Hi Everyone,

Thankyou for your patience everyone, we are very grateful we have you to notify us the parts of the new forum that you have identified with errors or needing attention (We are trying to reach out to you individually as well).

We are attempting to log all of these technical tickets we see in the comments section. However as we receive feedback via email, phone calls, and our website, it would be really helpful to ensure we do not miss anything to please log these via the Get in Touch form to ensure feedback is collected in the centralised area.

We also want to be transparent that 'we' the Helpline team are also learning the new system as well and also have provided our own internal feedback of improvements and future enhancements.

Thankyou again and its great to see new discussions happening!

Mez and the BCNA Helpline Team

P.S several of the below issues in progress for your information:

• Private Messages/Mail - We are aware your conversations did not migrate across and this was the first thing Helpline team noticed. These will be migrated across in due course (April)
• OTP repeated Codes - We are aware you are receiving duplicate codes and we are presently investigating the issue
• HTML issue - This is also being investigated
• Triple Positive Breast Cancer Group access - We are aware of this issue and we hope previous members will have access very soon! Or re-join in the meantime
• Firefox - We are aware of this issue and we are replicating the error in some instances however the interim solution would be to use a different browser
• Group List showing 0 posts - recently logged, unsure of outcome currently

I've been keeping an eye on the 'Frequently Asked Questions' link (via the link in the above BCNA post .. ) to see if any of the issues mentioned in the replies here, have been added & addressed or even explained - and the answer is a big fat NO. 😠.

Plus .... when I click on the FAQ link - It also asks me to Sign In again! grrr

In the original BCNA post above, BCNA is saying:  

If you have any questions, please go to our Frequently asked questions page in the first instance. 

But sadly, BCNA is NOT providing the requested information or updates in a timely manner here, or in ONE EASY SPOT. 

Scrolling thru all the members' posts here, to find a couple of posts from BCNA re the glitches, is not good enough.

It would not be difficult to have a specific post that is addressing the known glitches (with a link to click on that works, added to this original BNCA post) ...... as EVERYONE is experiencing glitches in one form or another.

There needs to be a HIGHLIGHTED LINK in this original post, here - where members can SEE that these answers to KNOWN glitches - are shown! 

It is obviously gonna take a while before it settles down.  😟    

Apparently Mets & Breast Reconstruction private groups are up & running again (probably more too) ….. but the Groups List is NOT SHOWING THAT,  nor have members been advised of correctly active Private Groups yet (with all past posts, showing!)

If you click on the Groups Link … they still show as ‘0 Posts’.  

Communicating with members is PARAMOUNT

And a couple more glitches .....

'Notifications' isn't working, even if you are tagged in comment or following a topic. 

 Writing Private Messages - you can't scroll up to see what you've already written and if it is a longer message - you can't see the previous messages that you've received (to reference back to.) It is probably due to the massive BCNA Disclaimer that takes up the bottom half of the page.

Oh Man, this is frustrating. Just now took 3 tries to log in. Each time the pass code was rejected as "invalid".

This has happened several times since the new website was launched.

I am disappointed that Private Messages have not fully migrated across to the new platform.  Where are all the old messages from the past years.

"Golly Gosh Magpies" (seeing that we cannot use the more expressive word that crows utter) BCNA you may well lose me as a member.

The little messaging group that five of us had going provided immense support. We rejoiced in triumphs, provided solace in sad times  swapped recipes and craft projects. 

 I was heart broken to find that older private messages are no longer. How sad.