Yes I agree. The services just don't get it do they? I mean I know that they are all overworked, there are FAR too many diagnosis of breast cancer these days. But, if I were to list a few of the discrepancies that I've seen they would be:
Very poor manner of pre diagnosis education of the possible outcomes. I was told by the Breastcare Australia nurses and doctor that it looked like a cyst. I had to wait a week to get mammogram scan results, then had to have a biopsy and wait another week for a result. A doctor came into the room and said you've got breast cancer. Now it will need to be operated on and you will need to go and get a referral from your GP to a surgeon. No thank you, no kiss my a...e, no how do you feel about the fact that you have cancer? It was diplorable. (I didn't go with that surgeon thankfully)
As a private patient I was rushed into an appointment with a surgeon, still no information on what I might expect, waited 10 days to see him (did go to another one but didn't like him).
Surgeon spent 15 minutes of a 20 minute consult reading my biopsy results and writing in my file, then had a feel, gave me my options and what he recommended then booked me in for surgery on the Friday of the same week.
His receptionists were the only ones who gave me printed info and a little pillow and bag that I still don't know what I am supposed to do with it.
The list goes on and on. Someone needs to be appointed AT DIAGNOSIS to manage a patient's care, both emotionally and physically. The Americans do it and do it well.
Too tired to type any more right now. I think I need to write an article for one of the magazines instead with a good bit of research thrown in.
Cas xxx (thanks Carol, I don't feel alone in here)