That's disgraceful, @Queendonut - definitely needs reporting if you haven't done so far - in writing is SO much easier than by phone too - you can go over it again & again til you're happy with it. It is also a written record that they have to respond to by law. If you get someone on the phone, it could be the cleaner!!
BreastScreen are now going to review my Mammogram films against the one the local radiographer took - even tho THEY didn't see it either - it was the ultrasound that picked it up. Tho the surgeon could see it on the films, when I saw him on my first appointment in Jan 18.
The Nurse Counsellor is one of the ones I've been emailing and was a tad 'off' to start off with but when I shot her the email about the disgusting review letter - she had to agree & then became more 'chatty'.
