A lot of public hospitals outsource their scanning. Some of them just don't have all the equipment. It's all electronic transfer these days so really there shouldn't be many delays . At my last apt with the surgeon she just pulled up all the images the radiology place had done straight away for me to see. No sure which hospital you are talking about but if they've lost your surgery report and original pathology someone's ass should be grass.
I guess there's one good thing about a lot of hospitals being digitally connected to each other these days, the records are there when you need them. can't say too much either but....that's of course unless the wi fi is out, the batteries are flat in the computers, multiple other technical glitches, hacking, human error, etc etc etc :#