Hi Cherylek, you can ring an out of area BCN at the Breast Cancer Institute Westmead if you wanted to talk with someone I agree with the previous post about how different BCN positions are in rural regional areas ... our local Nurse covers an area that HUNDREDS Of Kms wide.
I have found that even although she is only at our local hospital some days of the week I can leave her a message and she will get back to me.
If your in another state I am sure you can access telephone BCN's if need be.
I hope that this site helps in your support of the journey.