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Welcome to the BCNA Online Network

Cosette's avatar
Cosette
Member
10 years ago
Hello and welcome to the BCNA Online Network. We know it can be hard to be the new person in the neighbourhood and to navigate a new online space. You’ll get the hang of it soon and here are some t...
Published 10 years ago
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Cosette's avatar
Cosette
Member
10 years ago

Fair question, Angie. 

We are always working on improving the the online network.  Ann-Marie and I are logging every single issue that we encounter and is reported to us. Every week, we review these with our wonderful Digital Projects Manager and she helps us understand them from a technical perspective, turn them into tasks, and prioritise  them. Then they go off to the developers, whom we also meet with weekly.

There are aspects of this that are visible, like the fact that this post will be in a box that is too narrow, and aspects that are somewhat invisible (bugs in the system). Some are easier to fix and take less time than others. We deploy fixes regularly, but not all of them are immediately or obviously visible to everyone in the network. For example, yesterday we fixed an issue that affected a number of users who were being navigated to a weird page, instead of the online network, when they logged in.

Would you like regular updates from us about these kinds of things? We'd be happy to provide that :-)

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