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That's an awful litany of indifference (at best) @Jax1964 and I am really sorry if you have been through that. Mercifully I have an oncologist who seems to like questions, and apart from a couple of nurses with inappropriate manners, I have had a good experience. Many of us have had little or no experience of hospitals prior to bc, so some info on institutional procedure, who's who in the zoo, would help. Assertiveness is probably the best defence in the first few weeks, just about the hardest time to maintain it or learn it!