@kezmusc when I was nursing back in the late 70s, early 80s we had 'green ladies'. They were in charge of water jugs and ice and flowers and lollies and cups of tea, pretty much anything that didn't involve drugs or bodily fluids. They'd help with feeding on occasions. A good green lady team on your ward was invaluable. I remember one of them quietly shepherding a family back up a hallway while miming to the nurses desk that the patient had died while no one was watching; trying desperately to not make a fuss. Some of them, of course, were terrible gossips who could get a bit above themselves but they were key parts of hospital operations
I do understand how ice machines on wards can be a problem because people are bloody disgusting. It's only a matter of time until there will be no kitchenettes, everything will come out of vending machines. Even the basic facilities available get abused, I've seen people pour all the teabags and coffee satchels into their handbags and no one cleans up after themselves. Gargh