Would a live chat option work?

Oddly, @Brenda5 that is one of the things on my 'risk' list for a chat line--that there may be the tendency to confuse conversation and community connection with the sort of targeted advice offered through the phone lines. Like all ideas there can be reasons why it hasn't already been done that are not obvious at first thought.

I guess if the mods are plowing through all the posts anyway--which must be a sizable job when there is a group of us churning around in the early hours-- it may not be an issue as there would still be a safety net to pick up on anyone who needs individual attention.