Hi there @AllyJay. I work as a nurse and have just remembered to ask you something. Did you fill out an incident form when you had your fall...... these are compulsory and will be the evidence you need to take to the solicitor for advice. You can also get your gp to request all your notes and investigations from your fall too so you can see exactly what was documented. That’s called a release of re rods form and you just simply sign it and it gets faxed to the hospital and they then send all the ward notes bloods scans etc that were done to the gp. As marg said there would be an OHS person at the hospital responsible for investigating your accident so keep persisting it’s not good enough for sure. Margie. Xx