We used the company I have my superannuation with REST and I claimed for my inability to work for a year. We had a lot of paper work and documenting to do, phone call interview, and it was well monitored by the insurance company. It was upsetting and frustrating, because I allowed to be. Easy to say, looking backwards. I was a Stage 2 - Grade 3 bla bla bla, lets face it, the youngsters who have the job of handling you claim dont know what you have. What is important is that you journal everything, because your memory is lousy. Fill out the forms, and be prepared to talk to the appropriate doctors about your insurance company, your claim, and the documents, pages of, that ask lots of questions. Now I look back, it wasnt anything personal, the person asking us to fill out their forms were just doing their job. They do like to push the question- "So, when are you returning to work?" and without a crystal ball, we didnt know. We had always predicted and were advised a year was fair. I am a Pharmacy Assistant. I have to remember an amazing amount of information to work in my job. We have minimum staff, so I do a lot of manual labour, and merchandising. I work along side staff who help me when I need it. I remember being upset about the process of being paid my $400 a week by an insurance company when I had a year away from work, and believe me, I didnt go back too early. You need to be able to think, function, and do enough work, that you are worth having around or you it is difficult for the staff to understand. Hope this helped. Bel
