Health Insurance
I am turning 31 this year and am looking for a good private health insurance provider. My mother was diagnosed with and died of breast cancer at roughly the age I am now, so naturally breast cancer i...
Forum Discussion
Hi Chris, I am with BUPA, and was previously with MBF healthsmart couple cover. I was told that I was covered for a wig to the value of $750 by two different people. I bought a wig package, and rang to ask how to claim, and then told I was not covered at all. When I hit the roof and said they could not say one thing and then change their minds after I had spent the money, so she put me through to a consultant who said he would need to investigate to see if I had in fact been told it was covered, and that someone would call me back within 48hours.
I then rang them about another issue, and spoke to another consultant who said I was covered under Health Appliances, and that he had no idea why I had been told otherwise. I then got a call back from a woman who had been checking up and who said they found I had been told I was covered and she agreed to cover it but said I first need to get the Medicare rebate and then send the rest through to them.
I feel very messed around