Forum Discussion
June1952
8 years agoMember
Hi @Brenda5
Re your comment "said the claim was lodged on the 16th of this month and the assessment team will send out a letter when they make a decision". This is not unusual and they will try to not give any backpay as they say that is when they received the claim. This is distressing but if that happens you can lodge an appeal - and please do so !
When you call re their assessment, ask the operator to read out what he/she is typing in the appeal statement and then give you a receipt number. Keep them on their toes.
Good luck
Summer :-)
Re your comment "said the claim was lodged on the 16th of this month and the assessment team will send out a letter when they make a decision". This is not unusual and they will try to not give any backpay as they say that is when they received the claim. This is distressing but if that happens you can lodge an appeal - and please do so !
When you call re their assessment, ask the operator to read out what he/she is typing in the appeal statement and then give you a receipt number. Keep them on their toes.
Good luck
Summer :-)