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jacquipp's avatar
jacquipp
Member
9 years ago

Terrible service

i wrote this huge long post and lost it, so here is the short version. I am very unhappy with the way I'm being treated at surgeons clinic and now swapping to public system.

last Tuesday I was to ring my surgeon to get my test results as they were not available when I went to see him the week before. Yes thats right, I said ring. Somehow he didnt think it warranted a face to face. Both my GP and the nurse counsellor at Cancer Council thought this was very unprofessional and a poor duty of care. Well imagine when I rang he was not available, off ill, and after several phone calls I finally was told the results by the breast care nurse. She told me clear margins and lymph nodes clear, no need for further surgery. 

I saw my GP yesterday morning, as right now he is the only medico I trust and feel comfortable with to get support. I had to ask 4 times to try and get my results forwarded to him last week. Finally I rang my GP office and they rang the surgeon to ask for them. After being told they were not there (didn't they just tell me the results) my receptionist rang the hospital to get them. 

At some point the surgeon actually rang my GP. When I saw the GP yesterday he felt very uncomfortable giving me the results without being a specialiat to be able to explain them. One of my lymph nodes did in fact have cancer cells present, not clear as I had been told on the phone. Apparently the numbers are miniscule but they are there. What does this mean? Why was I not told the truth last week? I am angry and scared stiff. 

I had already made the decision to not return to the clinic the surgeon operates from, this confirmed my decision. The GP faxed off an urgent referral for me to be seen in the public system. 

I am in a daze

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