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JessicaV's avatar
JessicaV
Member
11 years ago

Appointment cancelled for biopsy results

Last week, I had my 1 yr ultrasound and mammogram of my right breast after a year of surgery, chemo  and targetted treatment following my left mastectomy for IDC cancer in Jan 2014.

The radiologist identified a nodule 0.7cm in my right breast that had not shown up in my ultrasound last year and recommended a biopsy. .My surgeon sent me for a biopsy, but said that since he is away until 23rd Jan, he would arrange for the results to go to my GP.

Radiology biopsied it on Thursday, and told me the results will be through in 2 working days. I made an appointment with my GP for Tuesday afternoon.

I then did the maths and realised it might be through this afternoon, ie Monday. The radiology clinic confirmed that results would be available by late afternoon, but it might not be rung through until Tuesday morning. So I made an appointment with my GP for Monday at 5.15pm and explained she may have to ring to get the results.

Next I got a phone call cancelling my 5.15 Monday appointment, saying that these results take weeks at the moment so no point in keeping the appointment. I repeated that I had been assured the results would be available by the late afternoon, and that I needed to know because I would like to be able to  sleep tonight, want to know if I am about to start another year of cancer treatment or not.That I also had insurance forms to fill in and if the results were not ready, we could do that in the time so it would not be wasted. She said she'd talk to the doctor and it should be ok.

Then I got another call saying that they definitely did have to cancel my appointment, but agreed that if the results did come through I would be "looked after."

At 4pm, I rang radiology, who gave me the number of the pathology company. I rang them, and they had my results and said they would ring them  through to my GP straight away. I rang the med centre  again and they said they thought the GP had already left, and that I would just have to wait till Tuesday for my results. I said they could not do that to me, that I had to have them today,  from the nurse if the GP was unavailable.  She said she talk to the GP and see what could be done.

At 4.40 I rang back and the receptionist said that the nurse would call me back, but is very busy and has 4 people to see before me.

So now I am waiting, and hoping she will bother to ring, and won't leave me till tomorrow. I don't feel at all confident that they will look after me.

I trusted my GP. Now I don't. I feel really let down by her.

14 Replies

  • Hi Lynne, thanks, yes I finally got a callback from the nurse, just before I had to go out to my meditation class. She told me the lump was benign, and when I asked what it was she said it was a fibroadenoma.So that problem is resolved with a wonderful result. A great relief.

    But now I have another problem to deal with.  I will be writing to my GP saying "We have a problem. I need to be able to trust my doctor to be honest and not to be cruel to me and my family, but it looks like you have broken my trust.

    Today is my daughter's birthday. She gave me most of last year, and was devastated to think that this year may be a rerun of surgery, chemo etc. I wanted the news quickly for her and my husband too, not just me. To try to convince me that we could expect to  have to wait 2 weeks was savage to all of us.

    The fact is that I only spoke to receptionists through this whole mess, never to her, and I suspect the problem may have been receptionists saying untrue things to make space to fit in some emergency patient or other important thing. But that is still totally unacceptable.   I need some answers from her before I will feel I can trust her again.

    The irony is that she has specifically assured me that she will always tell me the truth. She referred psychology clients to me for a time, and then she stopped. So  I asked her if this was because she had had complaints. She assured me that she would have discussed such things with me if they happened, not just stop sending people, but that she had stopped using the referral service involved. So maybe it is not her at all,  it is her staff. I still feel I need an apology and some real answers. Am I over-reacting?

  • Hi Lynne, thanks, yes I finally got a callback from the nurse, just before I had to go out to my meditation class. She told me the lump was benign, and when I asked what it was she said it was a fibroadenoma.So that problem is resolved with a wonderful result. A great relief.

    But now I have another problem to deal with.  I will be writing to my GP saying "We have a problem. I need to be able to trust my doctor to be honest and not to be cruel to me and my family, but it looks like you have broken my trust.

    Today is my daughter's birthday. She gave me most of last year, and was devastated to think that this year may be a rerun of surgery, chemo etc. I wanted the news quickly for her and my husband too, not just me. To try to convince me that we could expect to  have to wait 2 weeks was savage to all of us.

    The fact is that I only spoke to receptionists through this whole mess, never to her, and I suspect the problem may have been receptionists saying untrue things to make space to fit in some emergency patient or other important thing. But that is still totally unacceptable.   I need some answers from her before I will feel I can trust her again.

    The irony is that she has specifically assured me that she will always tell me the truth. She referred psychology clients to me for a time, and then she stopped. So  I asked her if this was because she had had complaints. She assured me that she would have discussed such things with me if they happened, not just stop sending people, but that she had stopped using the referral service involved. So maybe it is not her at all,  it is her staff. I still feel I need an apology and some real answers. Am I over-reacting?

  • Hi Jessica. That is absolutely shocking! I am stunned, after what you had said previously about your GP. Have you managed to get the results yet? My prayers and good wishes are with you, hoping for a good result. Take care, Lynne x
  • Hi Jessica. That is absolutely shocking! I am stunned, after what you had said previously about your GP. Have you managed to get the results yet? My prayers and good wishes are with you, hoping for a good result. Take care, Lynne x