hi @Janie304
i'm also originally from the UK and when i was diagnosed in november was similarly at a loss about the difference between public and private!
Bupa is our private healthcare fund and they were great. we called them up (several times!!) and they explained the difference and how it all works. they seemed to particularly understand how the Aus system differed from the UK, and so explained it really well. i also found the finance booklet from the cancer council very useful (let me know if you'd like me to dig out more details about this).
coming from the UK it can seem odd at first to ask how much services and treatments cost, but I have found that all the medical secretaries and reception staff really helpful :smile:
good luck navigating it all! i'm happy to answer anything directly if you think i can help.
lvlw
xxx
