Forum Discussion
Polly_Rose
9 years agoMember
Hi Brenda. I understand your frustration with Centrelink but there are a few things that may help you. If you need to set up an online account, then it can be done with the assistance of a worker in the office( most offices have internet available for clients) or at home with phone support. They can walk you through step by step from setting up your " myGov" account right through to linking services (eg Medicare Centrelink or the TaxOffice) and even where to find and fill in the necessary documents. As it is all logged electronically, there is less chance that things will get " lost" like it did for you Dad and you have a record of what you sent and when. If all of this still seems overwhelming, then perhaps you could ask to see one of the Centrelink social workers. They are able to spend more time with you to help work out what is really going to be best for you and your family. I hope this all makes sense at this time of night. Good luck with it all. Polly