Anyone else having trouble with adding members and groups?

Thanks everyone and to whoever passed the message on. I'd called and spoke to Daina and Jess several times, and assumed the process may not have been working and not getting the messages as expected (I run a forum so know how this goes). I was starting to feel very isolated so thought I'd post as I assume I am not the only one feeling that way, so a big thanks to everyone who acted/responded and shared. 

Best wishes

Sarah