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Christina_BCNA's avatar
Christina_BCNA
Community Manager
6 days ago

đź’— Shout-Out to Our Incredible Helpline Team

Today’s post is dedicated to the heart of our support system - our amazing Helpline Team. Whether it’s a moment of uncertainty, a question about treatment, or just needing someone to listen, they are there. Their compassionate presence, expert guidance, and tireless commitment make a world of difference to so many in our community. They play a critical role in keeping our network connected, informed, and supported. We see you, we appreciate you, and we thank you.

💬 If you’ve had a meaningful experience with the Helpline, feel free to share below. Let’s give them the recognition they truly deserve!

Here’s a quote from the helpline team, when asked what they enjoy most about supporting our BCNA community:

“ I feel very privileged to be able to have these amazing and empowering conversations with people. Through the gift of conversation and curiosity they take you on an incredible journey and allow you to walk next to them as they take the time to share what they are holding in that moment.”

The helpline is here. Reach out whenever you need support and information on 1800 500 258, 9am-5pm Monday-Friday.

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2 Replies

  • arpie's avatar
    arpie
    Member
    6 days ago

    Absolutely - worthy recognition of our Helpline Team is long past due ..... 

    They listen to our fears and help us in our darkest hours ... yet we have no real idea on how our discussions with them may impact them, even when they go home xx

    We are so lucky to have this vital resource available to all our members .....

    I have had Mods contact me out of hours & even on weekends when I was going thru a particularly hard time .... so, on a personal level - I thank you for that. xx

  • Mez_BCNA's avatar
    Mez_BCNA
    Community Manager
    6 days ago

    We feel truly privileged when you share your stories with our Helpline team.

    You never need to be open or vulnerable to receive our support and resources, yet many of you choose to share during what can be one of the hardest times in your life. This never goes unnoticed. 

    We’re committed to treating every call or email - whether the first of the day or the last - with the same care and respect.