Blog Post
primek
5 years agoMember
I received a letter in the mail stating if not returned within 10 working days saying I still wanted surgery I'd be removed off the list. It was already 7 working days. I currently cannot cross the border except for urgent medical treatment. I was on a 12 month list but was told by bc nurse it would be 2 years. It will be 12 months February.
I've written a complaint about the letter and it's lack of compassion.
A...I live 500km across a border and can't even post back inside 10 days.
B...letters commonly go missing and it should be followed by a second or phone call before removal
C..the whole border closure and fear of covid is stressful enough without a letter totally lacking any compassion or understanding of the stress and compromised care women and men are currently experiencing due to covid (our oncologist didn't visit Broken Hill in person for 4 months).
My breast surgeon appointment was going to be by phone (?!) And now cancelled...but I also have to phone them to rebook or be removed from the list in 15 days...during business hours of course.
I've emailed the bc nurse to assist as I work in health myself and my days are packed and there is no time for personal calls to sort this out...usually you sit on hold for a while...calling from interstate of course.
I've written a complaint about the letter and it's lack of compassion.
A...I live 500km across a border and can't even post back inside 10 days.
B...letters commonly go missing and it should be followed by a second or phone call before removal
C..the whole border closure and fear of covid is stressful enough without a letter totally lacking any compassion or understanding of the stress and compromised care women and men are currently experiencing due to covid (our oncologist didn't visit Broken Hill in person for 4 months).
My breast surgeon appointment was going to be by phone (?!) And now cancelled...but I also have to phone them to rebook or be removed from the list in 15 days...during business hours of course.
I've emailed the bc nurse to assist as I work in health myself and my days are packed and there is no time for personal calls to sort this out...usually you sit on hold for a while...calling from interstate of course.
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