BCNA's 🎄Hours & Support Options
We know how important the role we play in your breast cancer journey is, and you know how important you are to us. BCNA will be taking a short break over Christmas, please ensure you are familiar with the following support services available during this time. 📞 BCNA's Helpline’s (1800 500 258) holiday period open times: The Helpline will be closed 5pm, 23 December and re-open on 5 January 2026 at 9am. If you need to talk to someone about a breast cancer diagnosis, you can call Cancer Council on 13 11 20, which also have reduced hours as follows: Wednesday December 24 – 9am-5pm Thursday December 25 – Closed Friday December 26 – Closed Monday December 29 – 12-4pm Tuesday December 30 – 12-4pm Wednesday December 31 – 12-4pm Thursday January 1 – Closed Friday January 2 – 9am-5pm (normal hours resume) These other services are also available: ✨ Lifeline - 13 11 14 (open 24/7) ✨ Beyond Blue - 1300 224 436 (open 24/7) ✨ If you are Aboriginal or Torres Strait Islander 1300 YARN is also available throughout the holidays. 🧑‍🤝‍🧑Most importantly, BCNA's Online Network will remain an available and active community throughout this time however will not be moderated by BCNA staff from December 23rd to January 5th. Please do continue to ask questions, share your stories, and reach out for support here whenever you need it. We also encourage you to offer support on each other’s posts and comments whenever you can - your kindness and connection makes a world of differnece, especially during the festive season and for new people that will join the network or receive their breast cancer diagnosis for the first time during these weeks. From the bottom of our hearts here at BCNA, thank you for all you do for each other ❤️
