King's Birthday Day Public Holiday - June 8th
Please note that BCNA’s Online Network will not be moderated on the Labour Day public holiday, Monday 8 June 2026, as the BCNA Helpline will be closed. During this time, please ensure you are familiar with the following support services: BCNA’s Website Information & Resources Hub - Explore articles, stories and podcasts to help navigate breast cancer 24/7 Support Services Lifeline: 13 11 14 Beyond Blue: 1300 22 4636 13YARN: 13 92 76 (for Aboriginal and Torres Strait Islander peoples; available throughout the day) Although moderation will be paused, the Online Network will remain open and active. You are warmly encouraged to continue asking questions, sharing your stories, and reaching out for support within the community whenever you need it. If you would like a callback from the Helpline, please submit a request via: https://www.bcna.org.au/helpline-self-referral-form/ We hope you all have a lovely long weekend!⚠️ Recent badge email notification error
Hi everyone, You may have recently received an email about a "Forum Facilitator" badge being added to your account in the Online Network. We’d like to let you know that this message was sent in error due to a system issue, which has now been resolved. Please feel free to disregard the email, we sincerely apologise for any confusion this may have caused and appreciate your understanding. If you are interested in learning more about the Forum Facilitator initiative please click here✨GET INVOLVED 🫶 Join our Online Network Forum Facilitators
✨ Are you ready to become a part of the heart and soul behind our wonderful online community supporting people through breast cancer? We’re inviting passionate community members to step into a Forum Facilitator role and become part of the heart and soul of our online network supporting people affected by breast cancer. As a Forum Facilitator, of the private groups with our network, you’ll help nurture safe, welcoming spaces within one or more community groups that are meaningful to you. Your voice, care, and lived experience can make a real difference to others on similar journeys. 🌸What does the role involve? • Sharing relevant, supportive content and moderating conversations • Welcoming new members and helping them feel at home • Collaborating with BCNA on helpful online community and website resources • Regular check-ins with our BCNA Community Managers You won’t be doing this alone. There is a full onboarding program, along with ongoing guidance and support every step of the way. This is a volunteer role designed to fit around you. You can contribute whatever time you are able to, in a way that feels sustainable and never becomes a burden. If you feel ready to give back and help strengthen this incredible community, we would love to hear from you 💗 👉 Please submit your details via this form and we will be in touch to discuss further. Together, we are stronger. 💪Easter Long Weekend Public Holidays - April 3rd & 6th
Please note that BCNA’s Online Network will not be moderated during the Easter long weekend, inclusive of April 3rd - 6th 2026, as the BCNA Helpline will be closed. During this time, please ensure you are familiar with the following support services: BCNA’s Website Information & Resources Hub - Explore articles, stories and podcasts to help navigate breast cancer 24/7 Support Services Lifeline: 13 11 14 Griefline: 1300 845 745 Suicide Call Back Service: 1300 659 467 Beyond Blue: 1300 22 4636 13YARN: 13 92 76 (for Aboriginal and Torres Strait Islander peoples; available throughout the day) Although moderation will be paused, the Online Network community will remain open and active. You are warmly encouraged to continue asking questions, sharing your stories, and reaching out for support within the community whenever you need it. The Helpline reopens at 9am, Tuesday April 7th. If you would like a callback from the Helpline, please submit a request via: https://www.bcna.org.au/helpline-self-referral-form/ We hope you all have a lovely Easter long weekend!💻Online Network Account Data & Request Consent
BCNA requires consent to make changes to your account via email, and depending on your change preferences, should include the following: 👉 Change your account details - email or username If you would like your Online Network account personal details to be changed, please include that as an instruction in your email. 👉Delete your account or remove certain content If you would like any of your Online Network content or information to be deleted, please include that as an instruction in your email. 👉Consent for your family to act on your behalf in memoriam. It is crucial to note that BCNA cannot act upon any of these requests unless we directly receive consent from you. In the event that someone makes a data-sensitive request to BCNA on your behalf, we ask that you email helpline@bcna.org.au or call 1800 500 258 giving consent to that family member or legal representative to request Online Network account changes. If we receive notification of your death from your delegated representative BCNA will update your Online Network profile to reflect ‘in- memoriam'. Read more about the Legacy Process here. 📞 If you have questions relating to this process, please email helpline@bcna.org.au or call 1800 500 258.
BCNA’s Online Network – Public Holiday Update
Please note that BCNA’s Online Network will not be moderated on the public holiday, Monday 26 January 2026, as the BCNA Helpline will be closed. During this time, please ensure you are familiar with the following support services: BCNA’s Website Information & Resources Hub - Explore articles, stories and podcasts to help navigate breast cancer 24/7 Support Services Lifeline: 13 11 14 Beyond Blue: 1300 22 4636 13YARN: 13 92 76 (for Aboriginal and Torres Strait Islander peoples; available throughout the day) Although moderation will be paused, the Online Network will remain open and active. You are warmly encouraged to continue asking questions, sharing your stories, and reaching out for support within the community whenever you need it. If you would like a callback from the Helpline, please submit a request via: https://www.bcna.org.au/helpline-self-referral-form/🎄Merry Christmas and Season's Greetings to all!
Hi everyone - as we head into the festive season break tomorrow, I just wanted to send a little note of care and kindness to everyone in our online community. Some people may join our Online Network in coming weeks as they are diagnosed for the first time over the Christmas weeks, when support resources are limited. We know how important you are to each other (and to us), and how irreplacable this community is when feelings are especially overwhelming, challenging or isolating. ❤️ If you can, please remain an active, open, safe and supportive ear for each other, if that is something you feel able and comfortable to offer this season. For those who need an extra little bit of help, check out the below resources. Our Helpline will open again on January 5th, and are available 9am-5pm AEDT Monday-Friday. 👉 BCNA's 🎄Hours & Support Options 👉Resources During the Festive Season 👉Personal message from our CEO - Kirsten Pilatti If you need immediate support, please call Lifeline on 13 11 14 (open 24/7). Take things at your own pace, be gentle with yourself, and know this space is still here for you. Wishing you all a happy and kind festive season - see you in the New Year!🎄 ✈ Flying these holidays and wear a breast prosthesis or compression bra? Here’s what you need to know before you travel: If you feel comfortable, let airport staff know you’re wearing a breast prosthesis or compression bra before screening. Carrying a doctor’s letter can help. Security may arrange additional imaging or a pat-down. If this happens, you have the right to be treated respectfully. You can request a private screening and an officer of the same gender. Your prosthesis or bra should never be touched or removed. BCNA remains committed to improving airport screening experiences, visit bcna.org.au 💕 ✨ Other Resources Available: Lifeline - 13 11 14 (open 24/7) Beyond Blue - 1300 224 436 (open 24/7) If you are Aboriginal or Torres Strait Islander 1300 YARN is also available throughout the holidays. If you need to talk to someone about your breast cancer, you can call Cancer Council on 13 11 20, with reduced hours as follows; Wednesday December 24 – 9am-5pm Thursday December 25 – Closed Friday December 26 – Closed Monday December 29 – 12-4pm Tuesday December 30 – 12-4pm Wednesday December 31 – 12-4pm Thursday January 1 – Closed Friday January 2 – 9am-5pm (normal hours resume)BCNA's 🎄Hours & Support Options
We know how important the role we play in your breast cancer journey is, and you know how important you are to us. BCNA will be taking a short break over Christmas, please ensure you are familiar with the following support services available during this time. 📞 BCNA's Helpline’s (1800 500 258) holiday period open times: The Helpline will be closed 5pm, 23 December and re-open on 5 January 2026 at 9am. If you need to talk to someone about a breast cancer diagnosis, you can call Cancer Council on 13 11 20, with reduced hours as follows; Wednesday December 24 – 9am-5pm Thursday December 25 – Closed Friday December 26 – Closed Monday December 29 – 12-4pm Tuesday December 30 – 12-4pm Wednesday December 31 – 12-4pm Thursday January 1 – Closed Friday January 2 – 9am-5pm (normal hours resume) These other services are also available: ✨ Lifeline - 13 11 14 (open 24/7) ✨ Beyond Blue - 1300 224 436 (open 24/7) ✨ If you are Aboriginal or Torres Strait Islander 1300 YARN is also available throughout the holidays. 🧑🤝🧑Most importantly, BCNA's Online Network will remain an available and active community throughout this time however will not be moderated by BCNA staff from December 23rd to January 5th. Please do continue to ask questions, share your stories, and reach out for support here whenever you need it. We also encourage you to offer support on each other’s posts and comments whenever you can - your kindness and connection makes a world of difference, especially during the festive season and for new people that will join the network or receive their breast cancer diagnosis for the first time during these weeks. From the bottom of our hearts here at BCNA, thank you for all you do for each other ❤️
