Knowledge Base Article
Thank you all for your valuable comments and questions regarding the new Online Network platform, as well as identifying issues where things are not working as expected. We appreciate your feedback.
Rest assured, your concerns are being carefully reviewed and escalated to the project team. We are currently addressing these matters, and you can expect a response from us soon.
Please continue to submit your questions. As My Journey is a combination of multiple services not just the Online Network, we ask for your patience as we prioritise and work through them.
Thank you, BCNA Helpline.