Knowledge Base Article
📄About BCNA's Online Network 👉START HERE!
Welcome to BCNA’s Online Network. The same network you know and love, but now even better and with a single login for our digital tools.
Online Network has been designed around your needs, based upon your feedback. The platform enhances your user experience, security and accessibility, while connecting you with other people affected by breast cancer. Most of your data, settings, and preferences will remain as you set them on the previous version. If you have any questions, please go to our Frequently asked questions page in the first instance. To ensure we do not miss any of your feedback or technical issues please log these under the Get in Touch form to ensure feedback is collected in the centralised area.
How to sign up and login
If you’re feeling a bit lost after reading our Frequently asked questions page, please call us on 1800 500 258 and we will be able to help.
Visibility of public posts and comments
Please be aware that your posts and comments in the public discussions and public groups can be found and read by anyone, including those who are not members of the network. This means that what you share in a public discussion or public group may be read by a wider audience, please consider this when sharing sensitive or personal details.
Community Guidelines
We have updated our Community Guidelines. Please read through the guidelines before starting on the Online Network to ensure that you understand how we can support you and your obligations as a member of the community. The guidelines include information about community safety, privacy, prohibited content, feedback process and the consequences of breaking these guidelines. If you have suggestions or questions about the community guidelines or any aspect of moderation, please call us on 1800 500 258.
Legacy Process
Our updated Legacy Process explains how members of the Online Network can record their wishes for what happens to their account after death - either to have it memorialised or deleted. It outlines the steps for submitting written consent via email and explains the important role of a family member or legal representative in confirming the death and enabling those wishes to be carried out. For any questions, members or family can call us on 1800 500 258.
Updated 5 months ago
Version 7.068 Comments
- arpieMember
AfraserTri Take Screen Shots of ANYTHING odd that you see .... and make sure you send it to the [email protected] email with an explanation of what you were doing when it happened ... I am.
I haven't had 'that' specific problem, but I have had posts disappear, after seeing that they were definitely posted on the thread ..... so I am now screenshotting my posts as 'backup', so that when they disappear, I can put them back up as a picture instead - as they appear to remain up after that! WEIRD!!
It happened twice this morning. It happened to me on this post on Fri and on another totally different one today. - TriMember
Eventually the thread accepted two short posts.
- TriMember
Yes Afraser same for me twice yesterday when I tried to post a comment in this thread. Each time I received a pop up that said "Content Not Published Your post contains invalid HTML. Remove the following invalid tags before publishing: span (style)". I was using an iPhone mobile to access the site. Today I am trialling it with my laptop
- AfraserMember
Responses come back as unpublishable because of an unauthorised HTML - ????
It’s plain text! I have even deleted the name of the person I am responding to! Anyone else having this problem?
- iserbrownMember
Dear oh dear!
Was the launch of this new format tested and glitches ironed out!
Very very frustrating
- TriMember
Triple Positive Group members need to request to rejoin
- TriMember
I’m trying to leave a comment here but receive an error message
- AfraserMember
I’ve been getting that too - no idea why.
- Cath62Member
This is horrible and not intuitive at all. It's cumbersome to use. Hopefully it will get easier to use
- AfraserMember
While accepting this may take time, first impressions aren’t great. Information soon on what’s happened to our PM list would be appreciated. I am never clear who these changes are meant to assist!