Not only did she going missing and was uncontactable the entire time over Christmas and New Year and passed, when she finally got intouch with me, she had no stock in that suitcase. She had 2 books, swatches and nothing close to what I was after! There were a few black or brown wigs, I think one bob, but I dont recall seeing anything or trying on anything that would have made the 2 hour visit valuable! We paid cash and said it would take 2 weeks, we are well over the 3rd week, no call, no wig! So tell me, when you order on line, can you just measure your own head and work it out yourself, surely it would have been faster! This is crazy!