One thing off the ''to do list' @DCP
There are a few of us here who have some techniques for dealing with snarky cows. Some of these methods are decidedly not PC. Some are.
You are in for the long haul and it's unfortunate you've had to deal with a bitch so early. There are ways of managing these people.
Firstly, get yourself a collapsible folder and take it everywhere. Get a month a page diary and a note book. Put them in the folder. It doesn't matter where you go, take that folder. Get business cards from all your consultants. In the folder. Every single person you deal with, in the notebook. Xray, ultrasound, whatever, who, what and when. In the folder. Ask for copies of every single test. In the folder. Starting to get the picture?
You meet someone like that again, get out your trusty folder and document it. Ask their name. Write down what happened. They will either behave or steal the folder.
It's easy to get bamboozled, keep records. Best of luck. Marg xxx