Forum Discussion
Mez_BCNA
2 years agoCommunity Manager
Hi @FionaM
We apologise that the Helpline team were participating in a staff training day yesterday. This happens only twice yearly and the timing for you when you needed someone on the other end of the phone was unfortunate and we are so glad you connected here, through the Online Network. We really encourage you to call the Helpline again when you are free.
There are several resources I want to share to ensure yourself and anyone else seeking support is aware of:
BCNA Helpline Callback https://www.bcna.org.au/helpline-self-referral-form/
We understand people lead busy lives and may be time poor. To make contacting us easier, you can now request a phone call from our Helpline on a day and time that suits you.
BCNA's My Journey articles https://myjourney.org.au/
Cancer Council 13 11 20 - Talk to a cancer nurse and get the support you need. Available to anyone affected by cancer – those diagnosed, family, friends, and carers. Monday to Friday, 9am-5pm. Victoria Cancer Council can offer offer free, short-term phone counselling to help you and those closest to you work through any cancer related concerns. They also have the Cancer Connect confidential telephone peer support service that connects someone who has cancer with a specially trained volunteer. Carer Resource: Caring for Someone with Cancer (Cancer Council)
McGrath Foundation 1800 183 338 - Anyone experiencing breast cancer seeking support can reach out to the free McGrath Breast Care Nurse Telephone Support Line. The line is open Monday – Friday between 9am – 5pm AEST. Pip works Monday to Friday each week. Sally works Thursdays and Fridays each week. You can also leave a message and they’ll get back to you.
Carer Gateway 1800 422 737 - is an Australian Government program providing free services and support for carers. If you care for a family member or friend with disability, a medical condition, mental illness, or who is frail due to age, then Carer Gateway can help you.
24/7 Support
Again, we hope you feel supported by our Online Network community and we look forward to connecting with you. You may also like to join the private Carers Corner Group.
We apologise that the Helpline team were participating in a staff training day yesterday. This happens only twice yearly and the timing for you when you needed someone on the other end of the phone was unfortunate and we are so glad you connected here, through the Online Network. We really encourage you to call the Helpline again when you are free.
There are several resources I want to share to ensure yourself and anyone else seeking support is aware of:
BCNA Helpline Callback https://www.bcna.org.au/helpline-self-referral-form/
We understand people lead busy lives and may be time poor. To make contacting us easier, you can now request a phone call from our Helpline on a day and time that suits you.
BCNA's My Journey articles https://myjourney.org.au/
Coping with the emotional effects of breast cancer treatment
Support for you when diagnosed with early breast cancer
Managing the impacts of hormone-blocking therapy for the long-term
Cancer Council 13 11 20 - Talk to a cancer nurse and get the support you need. Available to anyone affected by cancer – those diagnosed, family, friends, and carers. Monday to Friday, 9am-5pm. Victoria Cancer Council can offer offer free, short-term phone counselling to help you and those closest to you work through any cancer related concerns. They also have the Cancer Connect confidential telephone peer support service that connects someone who has cancer with a specially trained volunteer. Carer Resource: Caring for Someone with Cancer (Cancer Council)
McGrath Foundation 1800 183 338 - Anyone experiencing breast cancer seeking support can reach out to the free McGrath Breast Care Nurse Telephone Support Line. The line is open Monday – Friday between 9am – 5pm AEST. Pip works Monday to Friday each week. Sally works Thursdays and Fridays each week. You can also leave a message and they’ll get back to you.
Carer Gateway 1800 422 737 - is an Australian Government program providing free services and support for carers. If you care for a family member or friend with disability, a medical condition, mental illness, or who is frail due to age, then Carer Gateway can help you.
24/7 Support
- Beyond Blue 1300 224 636 - free telephone and online counselling service is open 24/7 for everyone in Australia. No matter who you are, or how you're feeling, reach out to our free counselling services for support
- Lifeline 13 11 14 - Lifeline's crisis support service is available 24/7. Anyone in Australia can speak to a trained Crisis Supporter over the phone, any time of the day or night.
Again, we hope you feel supported by our Online Network community and we look forward to connecting with you. You may also like to join the private Carers Corner Group.