Forum Discussion

kmakm's avatar
kmakm
Member
6 years ago

Supermarket Deliveries

Hey @BCNA, I've got a friend having AC who lives alone. Coles have cancelled her online deliveries saying they're reserving them for the vulnerable and at risk members of the community. But her immune system is very compromised. She's exactly a person who should not be exposed to the risk of Covid19. How does she get through to Coles or Woolies that she should be on the list?

Your help and advice would be greatly appreciated. Thank you! K xox

@Giovanna_BCNA @Riki_BCNA @Rosie_BCNA @Kirsten_BCNA
anxiety
chemotherapy
nutrition
  • Keeping_positiv's avatar
    Keeping_positiv
    Member
    6 years ago
    @kmakm Please tell your friend to put in the comment section that she is having aggressive chemotherapy treatment and give the Oncologist telephone number for them to ring.  

    @Louweezer I was approved also.  I applied Friday and yesterday it was approved.
  • Louweezer's avatar
    Louweezer
    Member
    6 years ago
    Self isolating and can’t get to the shops?

    For anyone currently having treatment (personally I have stage 4 with spinal mets and am on ribociclib/letrozole/denosumab) - go to the Woolworths website and fill out the priority assistance form to register for home deliveries.

    I applied yesterday and got approval today. Stay safe everyone x
  • Caz1's avatar
    Caz1
    Member
    6 years ago
    Yaaaaay.....it’s the little things that give joy!

    CONGRATULATIONS
  • iserbrown's avatar
    iserbrown
    Member
    6 years ago
    I live in an area where our supermarkets have been raided more than once by busloads of city dwellers. 
    Today, the first time in over a fortnight, I was able to get limited paper hand towel and loo rolls.
    Smile on the dial! 
  • Tinks's avatar
    Tinks
    Member
    6 years ago
    I received a Woolies delivery yesterday just ordering through the normal website route, but no kitchen paper product supplied or basic chicken or mince and some other items replaced by other brands due to my ticking a box permitting substitutes. Fruit and vegetables quite limited when ordering too. But it came on time, fresh food was fresh money refunded for items not supplied and overall acceptable given what is going on with panic buying and hoarding, I’m ADELAIDE suburbs. 

    Harder to manage cancer treatment without home delivery to the rescue! ...also Woolies seemed on top of self isolating - which I am doing as much as I can as still in treatment and have low white cells - for online orders you could tick a box saying you are isolating and they leave groceries on the doorstep and ring your bell when they are there. 


  • Caz1's avatar
    Caz1
    Member
    6 years ago
    Eeeeergh...I’ve been having online delivery since I started chemo...I finished rads yesterday and have an op coming up in four weeks. I wasn’t  aware of this. Must be new. No way am I going near Coles :/
    I must say though due to the panic buying, I’m hardly getting anything I ordered now.  :|
  • Mira's avatar
    Mira
    Member
    6 years ago
    Woolies has an online form that you can fill out here https://www.woolworths.com.au/shop/discover/priorityassistance

    Coles is saying to ring their customer service number and they are taking names, though I suspect with Woolies having an online form Coles will follow suit very soon. 



  • Rosie_BCNA's avatar
    Rosie_BCNA
    Member
    6 years ago
    Hi @kmakm, @Loobylou, thanks for bringing this to our attention. Yes, as someone having chemotherapy she is a vulnerable and at risk community member. I will escalate this to the team and see if we can have people receiving treatments for cancer added to those able to access online deliveries. Take care both of you  <3   
  • Loobylou's avatar
    Loobylou
    Member
    6 years ago
    I agree @kmakm, I couldn't have gone shopping during AC and online deliveries were essential.