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Hi Celeste,

I just think it is horrible that he can't see anything wrong with the way he spoke to you.  If they just read things properly and didn't just skim over things.  I know they have a lot of people to see, but really.  They wonder why they have a bad name around Australia.  Did you hear about the lady that they accidentally put a couple of extra zeroes on her account and she ended up with $2mill. in her bank account.  I don't know how the rest of the story unfolds but I did hear she has been charged or going to be charged with fraud. 

I hope everything else is going okay for you.  I agree with your thoughts on the word terminal.  I have never been told I am terminal as there are options available to me.  i also am not keen on palliative which has been given a revamp of what it means lately as many people wouldn't take it on.  They are trying to make it more appealing and less "end of life".  I still don't like the word though.

Wishing you all the best with everything.

Take care.

Tracey xx