Wow, ok so it's all done. I have come home really pissed off actually.
I have had numerous scans at this radiology place and have always felt looked after and had a generally positive experience there, given the circumstances. I am about to write a complaint letter, not really for me as I let most things bounce off these days but if I was at an earlier stage in all this I think I would have gotten very upset. I just think for others it warrants a formal letter.
So I am sitting there cannula in (which was a bitch to get in today) in the lovely paperish gown waiting for the lady in front to be finished in the machine. A staff member pops her head in to wish the MRI tech happy birthday, looks my way gives me a smile then leaves. No issue.
To be fair the tech had nothing to do with it, I have seen her a few times and she has always been really nice. She seemed quite shocked that anyone knew that it even was her birthday.
During the following 10 minutes I was waiting, there is a stream of staff members rocking on in with birthday wishes and hugs, laughing loudly and even a fucking cake believe it or not!. Yes, that's right a cake in the MRI room with me in the chair and the other lady coming out of the machine room door with bra in hand wondering what on earth was going on.
No knocks on the door to see if it's ok to enter, not even a look in my direction or an apology for their intrusion. There were male and female staff members and one bloke that didn't even have a uniform on, goodness knows who he was, probably the cleaner.
Now quite frankly if I had just been diagnosed, or if was my first 12 month follow up, I am pretty sure I would have either collapsed in a mess of tears or let fly with a lot of shouty swear words. Today I chose to just sit, observe name badges and seethe. I didn't want to say anything at the time as I thought it needed to go higher and I would have just got a half arsed apology at the time I am sure.
Right now I am still pissed off and waiting for my brain to kick back in to make my letter somewhat coherant.
Maybe I am being overly sensitive but I don't think so.
Any input to the letter welcome.
xoxox
