Dear Jane
I hear you I went to our Local Hospital for my mum to have some Ultrasounds... while in waiting room our local Breastscreen lady came out and called out to me to come in .... I looked at her.... I had a double mastectomy back in 2012 and have no reconstruction I don't wear knockers or any inserts ..... I laughed and said sorry its not me next.
and commented with "I cut mine off they nearly killed me..." she was not amused.
There was another Lady in the waiting that the appointment was for.
Sometimes computer systems suck as they don't get updated...by humans when things change.
keep your sense of Humour
Alice aka soldier crab