This is one of the reasons I went 'private' despite the added out-of-pocket expenses. I was also determined to have my own room and not share with men !!!
My surgeon was happy to go either way but did explain to me that as the public hospital is a training hospital I may be operated on by a student on the day, under his supervision. As he is then employed by the hospital he has no say in this.
I was confident with him but not a student - I have worked too hard to pay private cover to take any added risks ! So, whilst I could have gone 'private' in a 'public' hospital I elected to go to a private hospital.
I think your surgeon should have explained that to you. You have had your say, which is important, but you will get a basic letter in return, probably telling you it is a training hospital.
I do feel it would be best for you to let go of the complaints as you will never win (I have found that the medicos all stick together - when a nursing home dropped my Mother through negligence and she died they all stuck by each other). .
Please don't waste your precious time being angry and revengeful. Get on with the physio etc and do the best you can. We all end up with some numbness at the surgery site - I cannot even feel my partner rubbing massage oil across my mastectomy site. I ignore my numb arm - it still works - and I work it hard to keep blood and fluids moving along !!
Good luck with it all and do keep in touch. I will be interested to hear the response from the hospital.
Be patient. You will get there.
Summer :-)