It shouldn't but it unfortunately can be hard to find a counsellor that you can feel comfortable with and i cannot imagine why they thought it would ever be a good idea to try this while you were actually having chemo! I have heard mostly good reports about the phone counseling from the Cancer Council so I hope that you find it helpful if you get the opportunity.
To make a contact you just click on the person's profile picture or their profile name and it will take you to their page. Under their profile pic it will have 'Add as a contact' and 'Send a message' in pink. You just click on these to either send a personal message or to request them as a contact. Personal messages can only be seen by the two people involved. Hope this helps. Deanne xxx