Sharing the good stuff!
Hello everyone, I just checked out the BOM forecast and it hit me like a tonne of bricks, winter really has set in. I am normally pretty consistent with keeping active and eating well but this week h...
Forum Discussion
Not everyone (especially me) has any idea about IT and what is a realistic timeframe for fixes and adjustments. I think many of us have remained patient and tried to just wait it out. Now what people are saying is about how the changes and problems have affected them. The problem comes from a lack of communication to the everyday person who just wants to use the site for support.
I think you are right in saying that staff are under-resourced and under too much pressure. If there was enough of the right type of open communication (takes a lot less time than responding to individual emails and messages) then members would feel a part of the process and feel less disconnected. Many of the people who have 'complained' are absolutely fantastic people who just want to help others. If they felt part of the process then they would be a wonderful source of positivity again.
Like I said in one of my comments, someone needs to explain clearly what the options are (such as no going back). I don't think it is fair that Daina and Jess are having to cope with all of this. BCNA is an organization and effective change should come with support for staff too. Their job should not have to stretch across so many areas and for such a sustained time. I know they care so much about us and the network but they need help. Maybe people speaking up will get them some help. Deanne xxx