@Deanne
Thanks Deanne -- I think you're right. Navigating the health system is a constantly frustrating exercise in trying to find out what you don't know and what you need to know. I think it's a great reminder to not feel silly about asking questions all the time, or being embarrassed to HAVE to keep asking. I know I hate feeling silly when I have to ask lots of questions -- it's something I'm still working on! :smiley:
I'll make sure I flag that section in the My Journey Kit information guide as needing review and we'll keep an eye out for other places for this information. Thanks again to everyone who has raised it here and made suggestions.