BCNA's Helpline refocus - some changes being made to the Helpline

Thanks @Afraser. I once had some wet behind the ears nurse call me "Dearie". I've also been referred to as "Lovie" and frequently get asked if I'd like a nice cup of tea...after the dearie or lovie. So demeaning, patronising and biased, in regards to both gender and age. that tends to rev me up and my sarcasm and hyperbole get given full rein. I'll bet half of them wouldn't know what hyperbole was if it walked in and whacked them over the head.