As many of you would realise, my bubble buddy has been away and libraries have been closed so I have not had any computer access so it may take me a while to catch up on posts. Apologies to anyone who has missed out on support from me. I would like to add my name to the growing list of concerned members who have raised the issues with these BCNA changes. I fully support what has been said by arpie and others As AllyJay says, what training do the expert call takers have ? Members need to be confident in the person they speak to when reaching for help. I, too, am disgusted that BCNA did not raise this with all members for their input and sincerely hope the forthcoming communications are not just an exercise to shut us up
