Forum Discussion
BCNA's Helpline refocus - some changes being made to the Helpline
BCNA's Helpline refocus I received this email last night and assume that all members received it - but just in case some haven't received it, I'll put it here for everyone to read and comme...
The member support officer will most likely be on a Call Centre low rate of pay, more bang for their buck to employ people with customer service experience. Another busy day at the Call Centre, at least it is staying in Australia and not going off shore. Can't wait for what happens next................... smh