Right, let's try again. Like a lady. Because I really like having my tone monitored.
I have been around here for a long time. Over the years I've quietly connected many members with the nurses knowing that they would receive kind and well informed advice. In many cases Rosie or Giovanna had already been keeping an eye on the person in distress. There was an existing relationship which could then develop into something long term. Ive never detected any 'confusion' about that
I'm pretty unhappy about what this organisation is choosing to spend money on. Not sure if I can say this, but I'll give it a crack. The people who bcna are supposed to be supporting do not need another marketing guru, or impenetrable communications loaded with mothering statements. They don't need an anonymous call centre that shoots them off to other organisations.
They need compassionate, expert advice. From someone they know and trust.
This member is getting pretty disillusioned with the whole organisation. This member also hopes that she is not being classified as one of the 'pink sector' mentioned in a previous post. That would be truly offensive.
