On page one of this thread, BCNA say that there will no longer be qualified nurses available on the phone as the comment above on this page says that 9,000 questions asked per annum, didn't need a nurse. However.... there will be quote" trained expert breast cancer staff". Who are they, where did they train and what were they trained in? Do they work off of flow charts where they ask a question and the reply sends them off in one stream, which then replicates down the line...follow the arrow (it's not hard)? My 'favourite', and I use that word very much with glossal organ firmly wedged in buccal pouch, that is tongue in cheek, is the word :Onboarding"...relating to medical professionals. I think it means... wait for it...passing the buck. When desperate people need a trained nurse, they need a trained nurse, not some "trained expert". As some may know, I used to be a very active skydiver, with 1, 634 jump under my belt. According to statistics, a reserve parachute is needed in about 1% of all jumps. Now these little doodads are important to have, expensive and bulky too. I only ever used mine once, not the 16 times that the statistics said I should, but f**k me George...I was glad I had one. Maybe it is only one in a hundred, or one in five hundred who need a nurse...right then... right now...not to be "onboarded" to someone completely unknown. Also, there is still all this harping on about this app, that whatsit and the next gadget. Not all members have or want these electronic nuisances impeding their peace and quiet. We all matter. Rather cut expenses on office furniture (yes I read the financial report of 2020, which was very hard to find, I might add)...or vehicles...or pot plants..or some other person, but not the persons at the pointy end, please.
