Thank you all for your comments and I can certainly hear many frustrations.
I would welcome a chance to talk to you and hear your issues directly and clarify any questions you have.
I am very happy for you to email me so we can arrange a time to set up a phone call. I am also very happy to have these out of hours to help with those who are working. To arrange a time please email me on kpilatti@bcna.org.au
I want to reassure you that the Helpline is still very much up and running with our trained breast cancer expert staff able to help answer your questions. Almost all of the questions that we receive from more than 9,000 Australians each year have never required a nurse but I am very happy to discuss this further with you.
