Forum Discussion
BCNA's Helpline refocus - some changes being made to the Helpline
BCNA's Helpline refocus I received this email last night and assume that all members received it - but just in case some haven't received it, I'll put it here for everyone to read and comme...
Thank you @Emma17. The more members who send a personal message direct to Kirsten, the more they will understand the need for such an important position within the organisation and hopefully restore the role ASAP.
@FLClover, you raise some important issues re the requirement for technology - my brother-in-law who had dementia and lives in a nursing home is expected to have and use a plastic card !!! Not happening.
@TonyaM - you are correct ! McGrath nurses can be excellent apparently but not every BC patient has access to one.
The BCNA position is the first point of call for members of all ages when needing assistance with BC issues and that role has the information and expertise but can still refer callers elsewhere if there is a need - they know where the help is. Mostly that first call is the only call necessary and is an immediate response.
@FLClover, you raise some important issues re the requirement for technology - my brother-in-law who had dementia and lives in a nursing home is expected to have and use a plastic card !!! Not happening.
@TonyaM - you are correct ! McGrath nurses can be excellent apparently but not every BC patient has access to one.
The BCNA position is the first point of call for members of all ages when needing assistance with BC issues and that role has the information and expertise but can still refer callers elsewhere if there is a need - they know where the help is. Mostly that first call is the only call necessary and is an immediate response.