Forum Discussion
BCNA's Helpline refocus - some changes being made to the Helpline
BCNA's Helpline refocus I received this email last night and assume that all members received it - but just in case some haven't received it, I'll put it here for everyone to read and comme...
I was surprised and disappointed that these important phone counseling services are to be cut.I can understand a reduction in hours/days if lack of callers reflected that- but we’ve not been told those statistics. I think it’s a shame to do this in the middle of Covid lockdowns too when many people are confined to home. There are many ladies in my bc support group who aren’t tech savy and just can’t use My Journey online or ‘symptom tracker’. The phone is their preferred communication mode.
Didn’t Greg Hunt just throw a $6 mil grant BCNA’s way? Where’s that going? Look,I get it,money is dispersed where needed across the organization but surely the phone counseling service is important. Couldn’t there be a compromise and at least keep counseling services for those with metastatic bc? Or perhaps limited days? Stats would surely show which days had highest volume of counseling calls.And in regards to Giovanna, she was terrific and will be sorely missed.
Didn’t Greg Hunt just throw a $6 mil grant BCNA’s way? Where’s that going? Look,I get it,money is dispersed where needed across the organization but surely the phone counseling service is important. Couldn’t there be a compromise and at least keep counseling services for those with metastatic bc? Or perhaps limited days? Stats would surely show which days had highest volume of counseling calls.And in regards to Giovanna, she was terrific and will be sorely missed.